Leader in providing Resort, Hotel and Hospitality Security Guards

Protection You Can Count On, Hospitality You Can Trust

Unauthorized guests, domestic altercations, illegally parked cars, theft, vandalism—there is no shortage of security risks facing the hospitality sector. SecureOne has experience safeguarding a wide range of facilities, including: hotels, resorts, and casinos.

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Hotel lobby before using hotel and hospitality security guards from SecureOne Inc.

Services

Industry Leading Resort, Hotel, and Hospitality Security Guards

SecureOne is the one provider for all resort, casino, and hotel security needs, including:

No matter the size of your property, how many guests you accommodate, or how complex your needs, SecureOne provides top-tier hospitality security guard services. Call or contact us online today to learn more about our experience, expertise, and exceptional service.

WHY CHOOSE US

Customer Service Focused

In the hospitality industry, every guest interaction matters. Whether it’s a welcoming smile at the entrance, quick assistance during a concern, or seamless safety protocols, customer service is at the heart of creating a memorable experience. That’s why SecureOne provides security solutions that prioritize more than just safety—we ensure your guests feel valued, respected, and at ease.

Safety should never come at the expense of hospitality. With SecureOne, you don’t have to choose. SecureOne offers high-end, customer service focused security guards for hotels, resorts, and casinos, giving your guests peace of mind while leaving them with a lasting impression of your commitment to their well-being. Learn more about how we provide exceptional hospital security guard services.

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Guest Satisfaction

With SecureOne Hospitality Security, you get highly trained officers who have an unwavering commitment to guest satisfaction. This means:

  • Professionalism in Every Interaction: Our guards are trained to communicate clearly and courteously, leaving guests with a positive impression of your property.
  • Proactive Assistance: From providing directions to helping resolve concerns, our team is there to assist, ensuring guests feel supported.
  • Discreet and Effective Presence: We maintain a visible but non-intrusive presence to ensure safety without compromising the welcoming atmosphere of your property.

Specialized AHLEI Training

SecureOne officers receive rigorous training not only in safety protocols but also in customer service excellence, including conflict resolution, de-escalation, and guest engagement. Further illustrating our commitment to delivering best-in-class security services, our officers receive specialized training through the American Hotel & Lodging Educational Institute (AHLEI).

We also offer our clients the option of having Certified Lodging Security Officers (CLSOs) assigned to their properties.

WHY CHOOSE US

Customized Hotel Security Guard Services

At SecureOne, we understand that no two properties are alike. That’s why we start every engagement by thoroughly reviewing your specific needs. We ensure that every detail is addressed, every corner is checked, every corridor is secured, and every guest is safe.

Our directors work in partnership with facility managers and other key staff to help identify risks and develop custom solutions that go above and beyond traditional guard-level services. Unlike other companies, we provide comprehensive security guard services for hotels designed to enhance safety while aligning with your property’s unique operations and guest experience.

We also have Certified Lodging Security Directors (CLSDs) on staff in each office to better serve our clients.

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Hotel lobby entrance after using hotel and hospitality security guards from SecureOne Inc.
WHY CHOOSE US

70% of our new clients are referrals from existing clients

At SecureOne, trust is everything—and our clients’ loyalty proves it. With 70% of new clients coming from referrals, it’s clear that our hotel guards deliver unmatched professionalism, tailored solutions, and proven results. Clients recommend us because they’ve experienced firsthand the difference SecureOne brings to hospitality security.

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Security has been a challenge at many of our hotels, but has never been an issue at the hotels that use SecureOne. I am a supporter of yours!! I appreciate your service.Regional Senior Director (Large Hotel Chain)Western Region

I get security companies in here all the time trying to sell me their services. I don’t bother because in 8 years with SecureOne I have never had a serious security related incident on my property. They constantly reinforce policies and procedures so nobody drops the ball. Doing exactly what I require is what I need. Thank you to everyone involved.Major Transportation Company ManagerChicago, IL

I get numerous phone calls and in person solicitations all the time from other companies for me to allow a bid, but I don’t because I have been pleased with SecureOne’s services for 6 years now.Automobile Dealership Facility ManagerScottsdale, AZ

Your technology has saved me tens of thousands of dollars just in my time and has allowed me to take care of my community instead of answering questions all day long. Our community has greatly benefited from having SecureOne services on site.HOA Property Manager of 1,800 Home CommunityPhoenix, AZ

Your officers are vital members of our team. They are always reliable and professional.Guest Care Supervisor (Hotel)Nationwide

I just wanted to pass along that I looked at a 6 month crime map of our property and there hasn’t been a single incident. It’s amazing when comparing us to neighboring communities. Keep up the good work.HOA Property ManagerPrescott, AZ

Your officers are always professional, courteous and punctual. The field supervisor stops by several times a week. No complaints from me which is a good thing.Construction Site ManagerChicago, IL

I went through several companies over the years on my property. Glad I found SecureOne – It’s not that they are perfect but take care of any issue immediately. That’s all I ask for.Warehouse ManagerTinley Park, IL

Catholic Charities USA
Costco
Harkins Theatre
Mcdonalds
Hickmans
Ryans
United Cerebral Palsy
FirstService Residential
Larry Miller
Marriott

WHO WE SERVE

We provide quality services throughout the US and across a number of industries

SecureOne isn’t just a leader in hospitality security— we provide exceptional services across a variety of industries throughout the United States. Whether you manage multiple establishments or operate in a different industry, we have the expertise and resources to meet your needs.

Through our nationwide network of pre-screened agencies, we ensure consistent, high-quality service no matter where your business operates. Each agency is evaluated against a comprehensive, multi-point checklist covering insurance, training, technology, capabilities, customer service, and more.

For businesses with multiple locations, SecureOne acts as the single point of contact for billing, staffing, deployment, and vendor management. This approach allows hotel facility managers and directors to focus on other priorities.

From retail to healthcare, campuses to events, SecureOne provides the same professionalism and customer focus that has made us a trusted partner in the hospitality industry. Wherever your business takes you, SecureOne is here to protect it.

LocationsIndustries

One call is all it takes; SecureOne handles the rest. 

With years of industry experience, highly trained officers, advanced technology, and a focus on superior customer service SecureOne is your trusted partner for casino, resort, and hotel security.

Ready to enhance your security? Call or contact us online today. We can help you find the right security solution for your needs.

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