HOA, Residential, Condo Association and Apartment Security Leaders

Finding a contract security agency with residential community security experience is essential.

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SecureOne has the requisite experience and knowledge to give property managers and community security directors peace of mind that residents, visitors, buildings, and equipment are always protected.

Finding a contract security agency with residential community experience is essential. Lesser-experienced firms with lesser-prepared residential security guards and community security services do not understand the complexities and nuances of safeguarding homeowners and property. SecureOne has the requisite experience and knowledge to give property managers and security directors peace of mind that residents, visitors, buildings, and equipment are always protected.

SecureOne specializes in providing white-glove community security services for a wide range of communities, including: 

WHY CHOOSE US

Courteous, Approachable, and Friendly

Although resident safety and security is the number one concern, hiring a contract security firm should not come at the expense of your residents’ or visitors’ experience.

SecureOne’s residential security officers are courteous, approachable, and friendly, in addition to being highly adept and highly trained professionals. Our officers are also First Aid and CPR certified; in the unfortunate event of an emergency, SecureOne officers have administered life saving initial response until emergency service arrives. 

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WHY CHOOSE US

Patroltrac provides assurance and peace of mind that our security officers are actively guarding the community as expected.

Our state-of-the-art Patroltrac system represents a substantial investment in technology to maximize the efficiency and effectiveness of our community security services in real time. Patroltrac allows us to provide our clients with the benefits of sophisticated patrol technology used by the world’s largest firms while retaining the personalized level of service and attention offered by smaller firms. 

Our office accountability and real-time reporting platform provides a virtual command center that gives property managers and directors a full picture of what is happening in the community 24 hours a day, 7 days a week. Patroltrac provides assurance and peace of mind that our officers are actively guarding the community as expected. Tasks can also be created and assigned in real-time, providing for more agile and responsive residential security than you might get with a cut-rate guard company.

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For added convenience, transparency, and compliance, Patroltrac compiles and sends comprehensive client reports for each community we are assigned, including: 

  • Officer detail summaries
  • Daily activity reports
  • Officer shift reports
  • Issue summary reports
  • Vehicle violation reports
  • Resident history reports
  • Building maintenance liability reports

 

WHY CHOOSE US

Community security is not a one-size-fits-all solution.

What may work for a gated, master-planned community may not meet the needs of a high-rise condominium or active senior living community. For this reason, SecureOne provides custom residential security services for each of our residential partners; we take time to understand the particular concerns you have about safeguarding residents as well as the unique risks facing your community. 

As part of the residential project plan we will develop on your behalf, our in-house Director of Training will design custom training protocols to ensure the officers assigned to your community feel like a natural extension of your property management, resident security, and HOA enforcement operations. Whatever you don’t have the time to do yourself, whatever the “other guys” said is out of scope for a contract guard, if it pertains to the safety and security of your community, its residents, and their visitors, SecureOne will get it done. 

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Our stationary and roving residential officers provide a wide range of coverage to assist property managers, directors, and HOA boards, including: 

  • Access control and visitor screening/logging  
  • Community rules and regulations enforcement
  • Parking and traffic enforcement
  • Surveillance camera monitoring
  • HOA violation issuances 
  • Noise complaint issuances
  • Special events
  • After-hours common area monitoring (pools, tennis courts, etc.)
  • Emergency evacuation and coordination

 

WHY CHOOSE US

70% of our new clients are referrals from existing clients

The best community security officers know how provide concierge-like service while staying alert and vigilant. We call it “security with a smile,” the careful balance that must be maintained to provide a welcoming and friendly environment while at the same time ensuring the safety of residents and visitors alike. Contact Us Today.

Security has been a challenge at many of our hotels, but has never been an issue at the hotels that use SecureOne. I am a supporter of yours!! I appreciate your service.Regional Senior Director (Large Hotel Chain)Western Region

I get security companies in here all the time trying to sell me their services. I don’t bother because in 8 years with SecureOne I have never had a serious security related incident on my property. They constantly reinforce policies and procedures so nobody drops the ball. Doing exactly what I require is what I need. Thank you to everyone involved.Major Transportation Company ManagerChicago, IL

I get numerous phone calls and in person solicitations all the time from other companies for me to allow a bid, but I don’t because I have been pleased with SecureOne’s services for 6 years now.Automobile Dealership Facility ManagerScottsdale, AZ

Your technology has saved me tens of thousands of dollars just in my time and has allowed me to take care of my community instead of answering questions all day long. Our community has greatly benefited from having SecureOne services on site.HOA Property Manager of 1,800 Home CommunityPhoenix, AZ

Your officers are vital members of our team. They are always reliable and professional.Guest Care Supervisor (Hotel)Nationwide

I just wanted to pass along that I looked at a 6 month crime map of our property and there hasn’t been a single incident. It’s amazing when comparing us to neighboring communities. Keep up the good work.HOA Property ManagerPrescott, AZ

Your officers are always professional, courteous and punctual. The field supervisor stops by several times a week. No complaints from me which is a good thing.Construction Site ManagerChicago, IL

I went through several companies over the years on my property. Glad I found SecureOne – It’s not that they are perfect but take care of any issue immediately. That’s all I ask for.Warehouse ManagerTinley Park, IL

Catholic Charities USA
Costco
Harkins Theatre
Mcdonalds
Hickmans
Ryans
United Cerebral Palsy
FirstService Residential
Larry Miller
Marriott

One call is all it takes; SecureOne handles the rest. 

Combining state-of-the-art technology with approachable officers, SecureOne provides the optimal solution for communities in Arizona, Indiana, and Illinois. We also maintain a pre-screened nationwide network of providers, allowing us to provide single-point-of-contact security management for multi-state communities. Get in touch with SecureOne today to learn more about our experience or to request a quote on custom service.

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